What Are Return Restrictions?

Sunglasses and glasses frames to which prescription lenses have not been installed can be returned for a full refund.

After receiving the glasses in the mail, you have 5 days to e-mail us and request a return.

Returned merchandise has to be packed and shipped back to the return address on the box - the original shipping location.

Shipping instructions must be followed. Only National Post (USPS, Canada Post, Royal Mail etc) can be used. No courier or private shipping company will be accepted.

Presrciption glasses are final sale.

Returned merchandise must be in original condition without any damage or adjustments. No product replacements, even new will be accepted.

Is There Restocking Fee?

GlassesWow does not charge restoking fee. 100% of glasses cost will be returned back to your credit card.
International shipping costs will be deducted. Shipping cost of $20 to Canada and USA will be deducted from the total refund.

How Long Does It Take To Get a Refund?

We issue a refund same day as package was delived and inspected by our returns department. If package was delivered over the weekend or Friday after 3 pm, refund will be issued on Monday.